Thank you for choosing our product. We appreciate your trust and we’ll do our best to meet your expectations. Thank customers without an overt expectation of anything in return. For example, don’t ask them to “share on social media,” and don’t pester them to buy in the same breath. Simply express gratitude, personally and directly, for being a customer and placing trust in you to deliver. That’s enough to create a connection. 1. Who are you thanking? Making customers loyal. As described by the Harvard Business Review , it can cost between five to 25 times more to acquire a new customer than to retain an existing one. So, it’s a smart move to retain as many customers as possible.

What percentage of your marketing efforts are focussed on getting people who have never heard of you, to buy from you? Remember how you felt when your favourite aunt sent you that birthday card? What about when your doctor sent you a birthday card, too.While it may be tempting to pull out a bit of paper with the fanciest letterhead and logo on the top, that might not be your best option. It's not an antiquated form of etiquette, thank you cards remain a staple way of sending your gratitude and appreciation even today. Whether it's to thank someone for a gift, an act of kindness, attendance to a special day, or any number of things, a custom-made, personalized thank you card is sure to brighten someone's day and make them feel valued. Showing off its product is just one advantage of Luxy Hair ’s user-generated content. It also helps its clients build their brand through sharing beautiful images.

Your customer might feel like your carefully planned note is more of a mass sales brochure than an attempt to make a real, personal connection. 5. Keep it Short An excellent thank you message will exude warmth, happiness, and genuine gratitude. It will tell the user that you are genuinely grateful for the business. Showcase reason There are three ways why thank you messages are important for your business. It promotes customer loyalty. And if you’re worried about your handwriting: don’t be! In the “bigger picture,” your handwriting doesn’t matter as much as the sentiment behind writing a note. Your customer will appreciate it just as much. If you want to take things a step further, try recording a personalized thank you video for your customers. The great part of videos is that it’s impossible to fake being personal. The customer knows how much time you’ve really put in.Having more profitable customers. Satisfied customers spend more on average, with less hassle. As you can see from research done by Bain & Company , a 5% lift in retention can increase profits by 25% to 95%. These just sound bad. Using phrases like this don’t make your customer feel warm and welcome. It makes them feel like you’re just glad they’ve finally paid you. See where I’m going here? Surprise your customer by including a free little treat, something that compliments what they bought from you. Upgrade

Add a visual element. A graphic, a gif, a meme. This will add an emotional touch. (Customizable templates below!) Thank you” consists of only two words. However, there are countless ways you can say it. In the digital world, you also have several channels through which you can show your gratitude.As mentioned earlier, a loyal customer is more likely to become a brand advocate and tell their friends how happy they are with your product. Sending the perfect thank you doesn’t need to be complicated. In fact, most consumers don’t have a high bar when it comes to appreciation. Show customers that there’s a real human behind the scenes and behind the screen.

Our new range of Angel foundation brushes are growing in popularity, but I’d still love to know what you think. If it suits your brand, remember to have a little fun with it. Your customers will notice. 2. Add a Human Touch All of a sudden it’s not about business but about making a connection. Your customers are supporting your business—you should convince them that they can feel good about it. You made our day, [customer name], now we’re making yours. We’ve added 50 bonus points to your account. This note from a company called Stride is a great example of the human touch. It starts with “Howdy,” and goes on to say nice things like “You = Awesome”— complete with a smiley face.I’ve seen your name come up quite a few times in recent months, so I thought I’d take the time to personally thank you for your support in these tough times.